Aesthetic Nails& Beauty

Studio Policies

Please review our policies before booking your appointment. These help us provide the best experience for all clients.

Appointments & Deposits
  • Appointments can be booked online, by phone at (561) 629-1336, or via text. We recommend booking in advance as slots fill quickly.
  • A non-refundable deposit may be required for select services, including lash extensions and appointments over 90 minutes. The deposit amount goes toward your total service cost.
  • Please arrive 5-10 minutes early for your first visit to complete a brief consultation and health form.
  • We confirm appointments via text or email 24-48 hours in advance.
Cancellations & Rescheduling
  • We require 24 hours' notice for cancellations or rescheduling.
  • Cancellations made with less than 24 hours' notice may incur a fee of 50% of the scheduled service cost.
  • Same-day cancellations and no-shows will be charged the full service amount.
  • We understand emergencies happen. Please contact us as soon as possible if you cannot make your appointment.
  • Repeated late cancellations may require a deposit for future bookings.
Late Arrivals
  • If you arrive more than 10 minutes late, we may need to shorten your service or reschedule your appointment to stay on time for other clients.
  • Late arrivals that require rescheduling may forfeit their deposit or be subject to the cancellation policy.
  • Please call or text if you're running late so we can accommodate you if possible.
Health & Safety
  • Please inform us of any allergies, skin sensitivities, medical conditions, or medications before your service. This helps us choose safe products and techniques for you.
  • We reserve the right to decline service if we determine it may pose a health risk or if contraindications are present.
  • If you have any contagious conditions (fungal infections, pink eye, open wounds, etc.), please reschedule for everyone's safety.
  • All tools and equipment are sanitized using hospital-grade disinfectants between clients. Single-use items are never reused.
  • We maintain strict hygiene protocols to protect your health and ours.
Children & Guests
  • We have limited seating and ask that you come alone to your appointment when possible to maintain a calm, relaxing atmosphere for all clients.
  • Children must be supervised by a guardian at all times if they accompany you.
  • Minors under 16 receiving services must be accompanied by a parent or legal guardian who remains present during the appointment.
Service Guarantee & Fixes
  • We stand behind our work. If you experience any issues with your service (lifting, premature wear, etc.), please contact us within 72 hours.
  • Reasonable corrections or adjustments will be made at no charge if the issue is service-related.
  • Issues caused by improper aftercare, damage, or wear beyond the expected timeframe are not covered by our guarantee.
  • Photos of the issue help us assess and address your concern quickly.
Payment & Gratuity
  • We accept cash, all major credit cards, and digital payment methods.
  • Payment is due at the time of service.
  • Gratuity is never expected but always appreciated and can be added to card payments.
  • Prices are subject to change. Please confirm pricing when booking.
Refunds
  • Services are non-refundable once completed.
  • If you're unsatisfied with your service, please contact us within 72 hours so we can discuss corrections or adjustments.
  • Retail products can be returned unopened within 14 days with receipt. Some exclusions apply.
  • For gift card refund policies, see our refunds page.

By booking an appointment, you agree to these policies. Thank you for understanding and helping us maintain a professional, enjoyable experience for everyone.

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